You can track your order by entering your tracking number on our Track Your Order page or by contacting our customer support team for assistance.
What is the estimated delivery time?
Delivery times vary depending on the destination and shipping option selected at checkout. Standard delivery typically takes 3–7 business days.
Do you offer same-day delivery?
Yes, we offer same-day delivery for eligible orders within select locations. Please check availability during checkout.
What should I do if my package arrives damaged?
If your package is damaged, please contact us immediately with pictures of the damage and your order details. We’ll work to resolve the issue promptly.
Can I change my delivery address after placing an order?
Yes, you can update your delivery address before the order is shipped. Contact our support team as soon as possible to make changes.
What payment methods do you accept?
We accept major credit and debit cards, mobile money, bank transfers, and other secure online payment options.
Do you handle international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times depend on the destination and the service chosen.
